Shipping
Currently, online orders are being processed during the hours of Monday-Friday 10am-5pm PST. Orders placed after 3pm on Friday and through the weekend will be processed the following week as quickly as possible.
Order Processing Time-
Most orders will ship via USPS (United States Postal Service) Ground Advantage/Priority Mail, some orders may be sent via UPS ground. Orders with standard shipping typically process to ship out within 2-7 business days, excluding weekends and holidays. Orders placed during promotional sales may take 5-14 business days to process.
The only way to expedite processing is by selecting the Express Priority Shipping option at checkout, orders placed with this option will process in 1-2 business days. *Pre-Order items are not eligible for expedited processing.
Once your order has been shipped, you will receive an automated e-mail with your tracking information.
Multiple Fulfillment Locations-
We keep online stock in multiple locations, your order may be partially sent from different locations in multiple shipments. This may mean items take different times to process and ship to you depending on where the stock is in our system. Be sure to check your shipping confirmation email to see which items have shipped in that shipment, if you do not see all of the items from your order be on the lookout for another shipment email from us with a separate tracking number.
Route
We have partnered with Route to provide a complimentary on demand tracking service for all orders. Route automatically connects to everything you’ve ordered while allowing you to visually track your packages, anytime, anywhere. Add Route Package Protection at checkout and unlock full package protection and seamless resolution for order issues.
Route Package Protection-
For a small fee, Route Package Protection will cover lost, stolen, and/or damaged items that fit certain criteria. If added to your order, Route will refund/reorder protected orders once the allotted time has passed.
Due to the one-of-a-kind nature of some of our products, an exact replacement may not be available. In this instance, store credit or a comparable item will be offered.
Pricing: Add Route Package Protection for only $0.98 for orders under $100 and 2% for orders more than $100.
For more information about Route Package Protection or to file a claim on a protected order please visit https://help.route.com/hc/en-us or download the Route App.
If you choose not to add the protection, orders that end up lost/stolen during shipping will not be replaced/refunded by Trendy and Tipsy for any reason. As always, T&T will gladly replace/refund damaged or defective items. If you believe your order is damaged or defective please contact us at support@trendyandtipsy.com.
**Please note: Once your order ships via 3rd party carrier we are not responsible for lost/stolen packages or items damaged while shipping. For any lost/stolen packages, if you did not add Route Package Protection at checkout please contact your local post office for the best assistance.
Pre-Orders
Products marked as "pre-order" are advance ordering of items that are not yet in stock. Most pre-order products will have an estimated shipping date in the product description. This date is only our best estimate of when the items will be in stock and is subject to change without notice.
Custom Orders
If you would like to place a custom order for one of our repurposed vintage styles, please reach out to us directly. Custom orders will take a minimum of 4-8 weeks to process, produce and ship.
Domestic Orders (USA- Continental)
Due to increased shipping costs, our standard shipping rate has slightly increased
|
Shipping Method |
Cost |
Delivery Time *once shipped* |
|
USPS FirstClass/Priority Mail (Standard Processing and Postage) |
$7.95 |
Within 2-6 business days in most U.S locations |
|
USPS Priority Express (Expedited Processing and Overnight Shipping) |
$39.95 |
Arrives the next business day, some locations 2 days |
Alaska, Hawaii, and Puerto Rico: We ship to Hawaii, Alaska and Puerto Rico via USPS priority mail for a fee of $10.95 with an expected delivery time of 6-9 days. Priority Express is unavailable at this time.
Express orders placed before 11am PST will be shipped the same business day, excluding weekends which will be shipped the following Monday.
Shipping is free on orders over $100.
Canada Orders
|
Shipping Method |
Cost |
Delivery Time |
|
USPS Standard Mail |
$20 |
Within 8-12 business days* |
International shipping is free on orders over $250 and Canada shipping is free on orders over $200.
International Orders
Additional Customs/Duty Import Fees may be applied to your order by your country's Customs/Duties department. All duties, customs, import fees are the customers sole financial responsibility and we make no claim as to how what the fee that may be assessed can/will be.
Shipping times for most international shipments is extensively delayed and clearing customs is taking longer than usual in many countries. Please check this updated list of International Shipping Disruptions prior to placing your order:
https://about.usps.com/newsroom/service-alerts/international/welcome.htm
|
Shipping Method |
Cost |
Delivery Time |
|
USPS Standard Mail |
$30 |
Within 8-15 business days* |
|
|
|
|
*Once you receive a shipping confirmation email with your tracking number, your package should arrive within the estimated time listed above. However, shipping time strongly depends on how long it takes your package to go through your country’s customs. We have no control over carrier shipping times or customs clearance and delays from such will not be considered lost or needing replacement/refunding until the claims process has completed. If your package is taking a longer than normal time, please contact support for assistance with getting a claim started.
*You as the customer are responsible for any customs/taxes/duties charges that are required by customs once your package arrives in your country.
If you have further questions or need assistance, please contact our customer support team.